HelpTech 24/7 Monitoring

HIPAA compliant back-up and recovery with 24/7 Automated Monitoring

Ransomware and phishing attacks are a major issue facing healthcare IT. HIPAA requires your practice to maintain a complete back up of your data and the ability to recover your information. Something that a Cloud PACS just can’t do. 

HelpTech Managed Services gives you peace-of-mind in knowing your files are being backed up automatically each day. 

  • Automated daily back-up to the Cloud
  • ‘Bare Metal’ Recovery allows us to restore your database in less than an hour
  • All patient information is secured with military-grade encryption
  • Self-healing technology can repair issues without human intervention
  • 24/7 automated monitoring alerts users to PC issues that could cause downtime
  • Responsive team of trained technicians available to keep your system running
As digital healthcare evolves, so do the challenges of securing patient data to be compliant. HIPAA requires that practices taking patient X-rays keep those records for seven years and maintain a secure backup of that data in a geographically-removed location.

Employing RAID arrays and backing up to external hard drives are great methods to provide needed redundancy but neither meet HIPAA’s requirement. You may be backing up, but if the backup is stored at your location, you’re at risk of hefty fines if that data is lost.

The penalties for noncompliance are based on the level of negligence and can range from $100 to $50,000 per violation (or per record), with a maximum penalty of $1.5 million per year for violations of an identical provision. Violations can also carry criminal charges that can result in jail time.