Technical Support

Please have the model and serial number of your system available for faster identification. If the system is no longer under a support contract, or wasn’t purchased from TI-BA, there will be a charge for our technicians to service your system. Support is billed hourly, one hour minimum.

Please have a credit card or purchase order ready, as payment is due at time of service.

Office Tel (585) 247-1212 x200


Prefer to Send a Text? Text Line (585) 457-5322 

Business Hours: Monday – Friday
8:00 a.m. – 5:00 p.m. (EST)